HearQA for Sales Calls — Real-Time AI Coaching for SDRs and AEs

HearQA for Sales Calls — Real-Time AI Coaching for SDRs and AEs

Real-time AI coaching for outbound discovery, demos, and closing calls. Hear the prospect, see the answer, capture the follow-up — without breaking eye contact.

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Common Challenges

The objection you didn't quite have a response for — pricing pushback, competitor comparison, integration concern — and by the time you remembered the right framing, the call had moved on

Discovery calls where you needed to ask the right qualifying question (BANT, MEDDIC, SPIN) but couldn't recall which framework's next prompt fit the conversation

Multi-stakeholder demos where each title cared about a different value angle, and you had to hot-swap your pitch in real time without losing the room

Battlecards live in Notion / Highspot / Sharepoint and you can't search them mid-call without breaking eye contact and looking down at a second tab

The follow-up email sent 4 hours later because you finally had time to write it down — by which time the prospect had moved on to the next vendor on their shortlist

How HearQA Helps

Real-time prompt + framework recall

HearQA listens to the call (via tab-audio capture in Chrome desktop, or your mic if elsewhere), transcribes both sides, and surfaces relevant prompts from your uploaded materials — your battlecard, your discovery framework, your competitive teardown, the prospect's prior call notes. When the prospect raises a pricing objection, the AI surfaces your handling framework while the words are still in their mouth. You read it, internalize the structure, respond in your own words.

Document RAG over your stack

Upload your sales playbook, ICP criteria, persona notes, value prop frameworks (Geoffrey Moore's Crossing the Chasm sentence, Andy Raskin's strategic narrative), competitor battlecards, pricing sheets, customer case studies. The AI grounds every suggestion in YOUR materials — when the prospect asks "how does this compare to Vendor X," the answer comes from your specific battlecard, not generic web content. Across 8 languages: useful for AEs running international territories.

Zero detection ambiguity

Sales calls are conversational video — Zoom / Meet / Teams with the customer on the other end. Nobody is running AI gaze tracking on the call (the prospect doesn't know HearQA exists; if they did, they'd just want it for themselves). The phone-off-camera setup is unremarkable rather than technically concealed. This is fundamentally different from the interview / proctored-exam landscape — there is no detection problem to solve.

Practice rounds for new objections

After every call, what didn't go right becomes Practice fodder. Drop the call recording transcript into your document library, run Practice → Sales Roleplay with the AI playing back the same prospect type, and rehearse the objection handling you wish you'd had on the live call. Most AEs we see using HearQA effectively run 3–5 Practice sessions per quarter on their hardest call types — by the time they hit the next live call, the response is fluid.

Post-call follow-up capture

Session summary auto-generates from the transcript: who was on the call, what they care about, the 2–3 specific items they asked you to follow up on, and a draft of the follow-up email body grounded in their actual quotes. Push to your CRM via copy-paste or the iCal export; close the loop while the call is still warm.

Key Features for Sales Calls

  • Real-time tab-audio capture for Zoom, Google Meet, and Microsoft Teams (Chrome desktop) — full bidirectional transcription, not just your side
  • Microphone fallback for Firefox, Safari, and any non-Chrome environment
  • Document RAG over battlecards, playbooks, persona docs, pricing sheets, competitor teardowns, prior-call summaries — uploaded once, indexed permanently
  • Practice → Sales Roleplay sub-type with AI playing prospect personas (CFO buyer, technical evaluator, end-user champion) raising real objections
  • Per-call session summary with auto-extracted action items, prospect quotes, and a follow-up email draft
  • Multi-language support — useful for AEs running EMEA / LATAM / APAC territories where the same call may switch languages between rounds
  • No detection concern: sales conversations have no proctoring stack; phone off-camera is unremarkable
  • Pro at $89/mo — below typical individual sales-tool budgets ($150+ for Outreach, $99+ for Apollo, etc.)
I closed the largest deal of my Q1 with HearQA running on my phone for the procurement call. The CFO had a pricing-vs-Vendor-X objection I'd seen once before but couldn't fully recall the response framework for. HearQA surfaced it from my battlecard while she was still finishing the question. I bought time with a clarifying question, internalized the framework, then walked through the comparison in my own words. The call closed at our list price, no discount.

Senior AE, B2B SaaS ($500k ARR territory)

Quick Pricing Overview

Free

$0

3 sessions/month

Pro (Monthly)

$89.99

25 sessions/month

Session Pack

$44.99

5 sessions, one-time

Pro (Annual)

$599.99

Save 44%

Frequently Asked Questions

Is HearQA detectable by Zoom, Google Meet, or Microsoft Teams during a sales call?

No — and there's no incentive for these platforms to add detection. They're business-meeting tools designed for productive conversation, not proctoring. Zoom and Meet have AI Companion features that summarize calls; Teams has Copilot for Sales for the same purpose. The platforms are actively integrating AI INTO the call, not detecting AI assistance from outside it. The phone-off-camera setup is unremarkable rather than technically concealed — the prospect doesn't know HearQA exists, and even if they did, they'd just want it for themselves.

How is HearQA different from Gong, Clari, Chorus, or Revenue.io?

Gong and the post-call analytics category record the call and tell you what happened AFTER (call scoring, deal-stage progression, talk-time ratios). HearQA is in-call coaching — it tells you what to do DURING the conversation. Different problem class. Most sales teams using both: Gong for retrospective deal review and rep coaching at scale, HearQA for the live moment when an AE needs the right objection-handling framework while the customer is mid-sentence. They're complements, not substitutes. If you can only afford one, the right choice depends on your stage: pre-PMF / first 10 reps benefit more from in-call coaching (HearQA); 50+ rep teams benefit more from analytics at scale (Gong).

Will the prospect notice me reading from a phone?

Less than you'd think — the phone is off-camera, you're glancing at it briefly between sentences, and the customer is focused on what they're saying, not on your eyes. The bigger risk is overusing it: if you read verbatim, you sound stilted; if you reference it for every answer, you stop driving the conversation. The pattern that works: glance to internalize the framework, look back at the camera, respond in your own words. HearQA is a thought-partner, not a script.

What if the prospect asks me to share my screen mid-call?

The HearQA portal has a "About to share my screen" toggle in the live-session toolbar that hides the answer pane while you screen-share. Click it before you click Share in Zoom/Meet/Teams; the answer pane hides, the session keeps running on the backend, and the toggle stays visibly ON so you remember to turn it off when the screen-share ends. Operational details for paying users live in /portal/guides/live-session-tips/.

Does HearQA work for cold-outbound calls or only warm/scheduled ones?

Both — but the prep is different. For scheduled discovery calls, upload the prospect's company brief, prior-call notes, and your discovery framework before the call. For cold outbound, upload your ICP definition, persona pain-point notes, and your top 5 objection-handling frameworks; HearQA surfaces them as the prospect's response shapes which path you're on. The Conversation template on the session-creation surface is built for both — pick it, attach materials, dial.

How does Practice → Sales Roleplay work?

Pick the Practice template, sub-type "Sales Roleplay". Upload your battlecard, playbook, and the persona type you're rehearsing for (technical evaluator, economic buyer, champion). The AI plays the prospect — raising real objections about price, timeline, integration concerns, competitor comparisons. You respond; the AI scores your handling on objection-recognition speed, response framework, value-anchoring, and closing strength. Run 3–5 sessions before a hard upcoming call; by the third session you've heard the prospect's likely tactics in multiple variants.

What's the typical ROI for an AE on Pro at $89/mo?

Single-deal break-even: at most B2B SaaS price points, closing one additional deal per year covers the annual subscription many times over. The longer-arc compounding signal is rep ramp speed: AEs we see using HearQA in their first 90 days hit quota faster because the AI surfaces the patterns experienced reps internalized over years. Worth running for one quarter as a personal-tool experiment; the WTP signal shows up in pipeline quality and call-prep time saved, not just closed-won deals.

Ready to try HearQA?

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HearQA opens to everyone in a few days — we'll email you the moment it's live.